In the end, there are only words.
These should largely make you laugh, occasionally make you cry, and when the stars align, give you chills from time to time.

Wednesday, August 21, 2013

Technology Fail or User Error?



Technology. 

Some days it makes my life so much easier I could hug on my computer. The manual typewriter I learned on—mercifully banished. The tether of a corded telephone—a distant memory. Spellcheck. Cut and Paste. Autocomplete. Score. Score. (Mostly) Score.

But some days, the server is down, cell phone service is spotty, and the “spinning ball of death” (the high-tech term used by our IT staff) squeezes countless minutes from my day. 

Whose fault is it anyway? Of late, there seems to be enough blame to pass around.

***

I’ve gone quiet in this space over the past few weeks in part because of an amped up schedule with the beginning of the school year. But before that, my absence was the result of Microsoft Word effectively disappearing from my laptop.

I don’t know why it left. And frankly, it would have been easier if it had actually left me. Instead, one evening, I turned on the computer, doubled clicked Word… and got a Program Failed to Load notice. Program Failed to Load? The hell? The program in question has been on my computer for over a year. Why would it choose a bright August day to forsake me? Technology Fail.

After repeated attempts to start the program and restarting the computer several times, it was game on. Mano a Keyboard. I paid for that program, and I wasn’t walking away until it worked again. I’m smarter than a computer. If Word wouldn’t work, I’d just Uninstall it. Except… it wouldn’t uninstall. No matter how many times I tried, that process failed. Over a handful of days, I attempted the Uninstall several times to no avail. 

So I turned to the Internet, where the solutions to all the world’s problems reside. I found a Microsoft patch to repair the program. No luck. I returned to the website where I purchased it to download the program anew. No luck. I had downloaded it once, and since it remained on my computer (albeit non-functioning) I couldn’t download it again.

Finally, sometime during week two, I found a different fix, one to allow for the program Uninstall (although I did not know definitively that I would be able to Reinstall.) Regardless, it wasn’t working, and inaction isn’t my style, so I downloaded the fix. Within 15 minutes, the program was Uninstalled. A handful of clicks and after retyping the software key, I was back in business. Microsoft Word was once again my bitch. Score.

***

There are many hallmarks of a University town, among them a simultaneous increased awareness of the world around us and an utter lack of regard for anything outside our own tiny bubble. There lives the Toyota Prius.

Really, the Prius is a delightful little car. We rented one a couple of years ago over spring break and found it perfectly serviceable and rather fun. Any car that turns like a ZTR mower is a hoot. Comfortable, it boasts an appropriate amount of power to drive on any public road one might encounter. The dashboard display is reminiscent of a video game, with its details regarding battery charge and gas mileage. It is wonderfully environmentally friendly, particularly in locales where the traffic spends as much time stationary as in motion. That is not where I live. Still, there are more than a few Priuses on the road here.

There seems, however, to be a fair segment of the Prius-owning population who are more entranced with playing the battery-only game than actually driving like a lucid person to their destination. User Error.

Folks, newsflash, if you are driving on a public roadway, the point is not to keep your speed so low that the gas engine of your Prius never turns on and traffic backs up behind you. Some of us have places to be and would like to drive 30MPH to get there. If you can’t manage to drive with the flow of traffic, may I suggest the bike lane as an appropriate place for you to stick your Prius?

***

GPS.

There may be no greater gift to business travel. (My iPhone ALWAYS excepted, it is my special companion.) In many new cities for the first time over the past eight years, the GPS Lady has guided me safely to various locales. (With only the exception of a few rather frightening route choices—I’m still waiting for the Single Ladies Shouldn’t Drive Alone Here at Night option.)

She admonishes me a fair amount of the time, urging me to “Return to the Highlighted Route” and to “Make a Legal U-Turn.” Recently though, I gave her a run for her money.

A trip to the northern part of the state found me on a newly-completed highway that opened after our GPS was first removed from the box. As I embarked upon my drive, I was curious to see what the display would offer along the way.

It was less than half an hour into my trip when I turned right onto the new roadway. Almost immediately, it diverged from the path of its predecessor, much to the horror of the GPS Lady. In minutes, she was “Recalculating” and with increasing urgency directing me to “Return to the Highlighted Route,” quite certain that I was now plowing through acres of cornfields and not paved highway. 

Best of all, though, was the GPS display, captured here.


Seriously, that’s what it looked like when I played driving games in arcades as a kid just before the game ended and my quarter was spent. Technology Fail. But also, Score. 

Thanks for the laugh, GPS Lady.